In case your VISA Debit Card has been lost or stolen, contact us:By phone: Dial-in +856 20 59 658 321 to contact our Technical Support Team 7 days a ...
Comment informer ma banque en cas de transaction non autorisée ?
In case a transaction was not initiated by you, please contact your dedicated Relationship Manager or our Customer Support Team....
Comment puis-je m'assurer que mon virement arrive le plus rapide possible sur mon compte BFL ?
In order to avoid issue or delay in issuing or receiving transfer, please ensure you provide the correct information: Bank SWIFT code, name (with no m...
Puis-je effectuer des opérations bancaires le week-end ?
Our Mixay Service Unit in Vientiane Capital and our Luang Prabang Service Unit are open 7 days a week, from 8.30 to 18.00...
Comment obtenir un coffre de sécurité ?
You can subscribe and rent a Safety Deposit Box, by contacting your dedicated Relationship Manager or visiting your nearest Service Unit....
Comment obtenir plus d'informations sur un virement entrant ?
To get more information on your transfer, simply enroll for our eBanking and/or Mobile App, contact our Customer Support Team or your dedicated Relati...
Comment puis-je vérifier le solde de mon (mes) compte(s) ?
The easiest way for you to check your account balance is to access your personal BFL eBanking and/or through your Mobile Banking App: click here (App ...
Où puis-je trouver les frais et redevances ?
To find out about our current Fees & Charges, you can simply click here. If you have any questions regarding your package or pricing, please visit...