BFL keeps striving for continuous improvement

On 11-12 January 2024, the retail leadership team at BFL participated in a productive two-day workshop to review 2023 outcomes and establish objectives for 2024.

At BFL, we believe that building a group of competent experts is crucial to fostering long-term growth that benefits the company and its clients.

Throughout the workshop, by using SWOT analysis tool, the team can identify major challenges, critical success elements and the support needed for improvement in line with 2024 objectives.

The team also gained further knowledge on leadership skills, team management, task assignment and following up, risk management and customer satisfaction management.

By holding this session, we want to make sure that we grow together and successfully operate in the same direction.