If you lost your card or if is has been stolen, please refer to our FAQ under the section “General” > “How to block mt VISA Card?...
What is the process to dispute a VISA transaction?
Fill in the VISA Dispute form and visit the nearest Service Unit or contact your dedicated Relationship Manager. Complaint will be raised to the relev...
How do contactless payment work?
At the counter, pay by simply tapping your card on the POS terminal; wait for a few seconds: once the green light appears and the bip is heard, it mea...
What is contactless payment?
You will be able to pay at the vendors with your VISA Card without to having to enter your pin. Secure, this way of payment apply for amount not excee...
How do my VISA’ withdrawals & spending limits work?
Withdrawals & spending limits with your VISA are calculated per day and per month (rolling days?). Limits depend on your account packages; please...