If you already have an account on our new eBanking, simply click here. If you don’t have an account yet, contact our Customer Support Team or yo...
How do contactless payment work?
At the counter, pay by simply tapping your card on the POS terminal; wait for a few seconds: once the green light appears and the bip is heard, it mea...
What is contactless payment?
You will be able to pay at the vendors with your VISA Card without to having to enter your pin. Secure, this way of payment apply for amount not excee...
How do my VISA withdrawals & spending limits work?
Withdrawals & spending limits with your VISA are calculated per day (24 rolling hours) and per month (30 rolling days). Limits depend on your...
If I have a consequent amount of cash, can I benefit from a preferred rate?
In case you are looking to deposit a large amount of money, our Personal Banker can study your personal situation and refer to their management in ord...
What are the rates for a Term Deposit?
To find about our Savings rates, please click here. If you have any questions, feel free to contact us or visit your nearest Service Unit!...
What are the rates for the saving options?
Saving deposit rates are available here....
How to open an account?
You can open a BFL account by visiting your nearest Service Unit (find it now). To open an individual account, you will be asked to provide an identif...
What is an individual package?
When banking with BFL as individual, you will have the choice among 3 account packages at destination of personal use.If you run a business, we recomm...
How can I stop my card?
In case your VISA Debit Card has been lost or stolen, contact us:By phone: Dial-in +856 20 59 658 321 to contact our Technical Support Team 7 days a ...
How to notify my bank about an unauthorized transaction?
In case a transaction was not initiated by you, please contact your dedicated Relationship Manager or our Customer Support Team....
How can I ensure my fund transfer arrives as fast as possible in my BFL account?
In order to avoid issue or delay in issuing or receiving transfer, please ensure you provide the correct information: Bank SWIFT code, name (with no m...