BFL Connect is your digital banking tool from which you can view and manage your money, perform transactions such as transfers, download bank statemen...
How to perform a wire transfer?
To make a transfer 1) Connect to our eBanking platform 2) Select the icon “Transfer” on the home page 3) Choose the type of transfer 4) Ke...
My card has been stolen, what should I do?
In case your VISA Debit Card has been lost or stolen, contact us:By phone: Dial-in +856 20 59 658 321 to contact our Technical Support Team 7 days a ...
What is the process to dispute a VISA transaction?
Visit the nearest Service Unit or contact your dedicated Relationship Manager....
How can I block my Visa Debit Card?
To block your Visa Debit Card please call 021 285 444 or email: contact@bfl.la (during opening hours: from 8:30 am -17:00 pm). After opening hours ple...
Why do I have to finalize my Account Opening in a branch and not directly online?
We ask you to finalize your account opening in one of our Service Center simply for two reasons:First we need to verify the account holder identity, t...
What is the OTP?
The meaning of OTP is One Time Password: it is the confirmation code you receive to secure every online transaction made on your eBanking (or Mobile A...
What kind of loans do you offer, and under what conditions?
We offered a complete range of financing solutions for indivudal and corporate, such as: Individual, Home, Motor and SME Loan, Working Capital Financi...
How can I apply for a BFL loan?
The first step is to prepare your project proposal by organizing all your supporting documents. Then simply call or email our Customer Service center,...
What are the rates of your Car loan?
To have more information on our Motor loan rates, click here....
What is the maximum tenor for a Home loan?
The maximum tenor for a Home Loan is 7 years. If you have a specific project or request contact your Personal Banker or call our Customer Service cent...
I would like to receive my OTP by email, how can I do?
To receive your OTP (One Time Password) by email contact your Personal Banker or visit your nearest Service Center....